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- Unredeemed licenses can be returned for store credit within 30 days of purchase. Once your license is redeemed, all sales are final.
I had an issue with understanding the terms of buying this product. A representative from Zoolz contacted myself through email. The rep (Ariel Green), was really helpful and patient. She described in detail the product I purchased, and after realizing that I purchased the wrong product (which was more expensive), Ariel Green gave me the option to change it to the correct product with the correct terms I was looking for. She was very prompt and courteous. I am fan of Zoolz because of Ariel.May 7, 2019